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Medicaid

Easily find doctors who accept Medicaid, ensuring access to quality healthcare services covered under the Medicaid program for eligible individuals and families.

Chat w/ AI

Engage in intelligent, real-time conversations with AI for instant answers, health advice, and support, offering a personalized and accessible experience anytime.

Chat w/ Doctor

Enable real-time, secure messaging with your doctor for quick consultations, follow-ups, and health inquiries, all within a convenient and confidential platform.

Health Records

Access and manage comprehensive, up-to-date health records, including medical history, treatments, medications, and test results, all in one secure and easily accessible digital platform.

FAQ

Frequently asked questions

Everything you need to know about our medical billing solution

How do you handle data privacy and security?

We maintain full compliance with HIPAA and other security regulations, ensuring that all patient data is handled and stored securely. Our platform employs state-of-the-art encryption and robust access controls to protect sensitive information. Additionally, we conduct regular security audits and updates to safeguard against potential threats.

How is your approach different from traditional telehealth platforms?

In contrast to traditional telehealth platforms that center around one-time urgent care visits, our service offers physician-led, message-based support, allowing for continuous, asynchronous communication to address any clinical questions.

How does DockTak ensure HIPAA compliance?

We take security and compliance seriously. DockTak is fully HIPAA compliant with end-to-end encryption, secure user authentication, comprehensive audit logs, and regular security assessments. We sign Business Associate Agreements (BAAs) with all our clients.

What kind of support does DockTak Billing provide?

We offer full customer support via phone, email, and chat. All clients receive access to our comprehensive knowledge base, video tutorials, and regular webinars.